Ryan Schmierer is Sr. Managing Partner at NovoCircle with 25+ years of enterprise tech experience at Cisco, Microsoft, and Sparx Services.
Most small businesses that fail with Salesforce don’t have a Salesforce problem. They have a configuration problem. The platform is…
Read →You’re about to go live on Salesforce. Or you’ve been thinking about it for a while, and you’re finally ready…
Read →Finding the Right Fit for Enterprise AI (Artificial Intelligence) Adoption Introduction Artificial Intelligence (AI), fueled by Large Language Models (LLMs),…
Read →A Practical Guide to the Core Technologies Shaping Modern Business Innovation Introduction: Navigating the New Frontier of Artificial Intelligence in…
Read →Strategic Choices Beyond the “One Platform to Rule Them All” Promise Introduction In the relentless pursuit of digital transformation and…
Read →EA teams spend enormous effort building models that stakeholders can't access or use. Here's how AI is changing the stakeholder…
Read →Your team is using ArchiMate. Your repository still can't be trusted for reporting. Here's why consistent notation doesn't guarantee consistent…
Read →AI can genuinely change how enterprise architecture work gets done. But the claims are outpacing the reality. Here's an honest…
Read →Most EA teams burden their most experienced architects with governance overhead. Here's how AI augmentation shifts validation upstream — and…
Read →Enterprise architecture practices evolve through six distinct stages. Use this guide to identify where your practice sits today, what it…
Read →What self-implementing Salesforce actually costs in time, money, and opportunity — and how it compares to Compass Orient. Most small…
Read →HR teams are among the best candidates for high-ROI Copilot use — and often the last to receive structured training.…
Read →Organizations are moving beyond simple task automation and into a new era where AI reasoning and RPA execution work together…
Read →We are going to walk through an example of intelligent automation, the process, and the decisions that need to be…
Read →Layoffs are hard… and this round IS different than what we’ve seen recently, but when I consider where this is…
Read →Most small businesses skip these five questions before configuring Salesforce. That's why 43% of them churn within 90 days. Answer…
Read →CRM adoption failure is the defining problem of the small business software market. Between 40 and 70 percent of implementations…
Read →Salesforce Starter $25 and Pro $100 per user per month cover CRM, sales, service, marketing, commerce, analytics, and AI. This…
Read →Generic Copilot training shows everyone the same features. Role-specific training shows each person what Copilot does for their actual daily…
Read →You bought Salesforce, paid for the licenses, and your team still isn't using it. Before you cancel, read this —…
Read →The service recovery paradox shows that customers whose issues get resolved quickly become more loyal than those who never had…
Read →Manual marketing fails structurally — and how Compass Navigate delivers automated, data-connected marketing that runs from day one, without requiring…
Read →Fewer than 36% of employees with paid Copilot access actually use it. The problem is almost never the technology. Here…
Read →For a 10-person team, the standard fragmented software stack costs over $17,000 a year — and delivers a worse experience…
Read →Thinking About Switching from Salesforce to HubSpot? Read This First. If you’re a small business owner who’s frustrated with Salesforce,…
Read →Most TOGAF implementations fail not because the framework is wrong but because of how it's implemented. Here's what actually works.
Read →Your CFO approved $30 per seat per month. Six months later, they're asking what they got for it. The honest…
Read →The diagram maintenance problem isn't a discipline problem — it's an architecture problem. Here's what a connected repository actually changes.
Read →There has been significant discussion over the past two years about how to use AI (Artificial Intelligence) to support information…
Read →